Our guarantee is simple and straightforward:
If, for any reason, you are not satisfied, just let us know by e-mail or phone.
We accept returns, regardless of reason, within 21 days of customer receipt. There is a 15% restocking fee for all returns, which will be waived if a replacement order is placed. A credit for order amount, minus freight and the restocking fee (if applicable) will be issued to the credit card used to place the order within 5 days of receipt and inspection of your return. Returns must be in re-sellable condition, or a credit will not be given. The carton that the envelopes come in are part of the product, so please do not discard, deface, write on, or destroy the carton.
Please contact us for return instructions:
615-306-4757
Att: have your Ord# XXXXXX ready
You may use whatever delivery service you choose (USPS, UPS, FedEx). Obtain a tracking number so you can verify that we receive the return. Blessed Envelopes WILL REFUSE delivery of any C.O.D. package.
If a customer sends back a return that is not eligible for a credit, it is the customer's responsibility to pay the freight if they would like the product sent back again.